COVID-19 RESPONSE AND TRAVEL INFORMATION

16th March 2020

COVID-19 RESPONSE AND TRAVEL INFORMATION

 

To all our valued guests,

2020 has brought with it some tumultuous times for many, but our team are more determined than ever to keep pushing through and striving to meet the travel needs of all our valued guests.

Please be assured that we are working around the clock to seek the most up to date and relevant advice, so we can continually implement strategies to keep our staff and guests safe.

In line with the current advice and guidelines from our Government and NSW Health we have started implementing strategies for our safety and yours. These strategies will continually change to meet the very fluid situation as it arises. Please be assured we will not compromise on the safety of our staff and guests, regardless of what needs to be done.

CURRENT STRATEGIES IMPLEMENTED

  • In order to meet social distancing – our staff are positioned further away from the main reception desk – please be mindful of your personal space and those of other guests when in the reception area.
  • Please use the hand sanitiser provided at reception when entering our office space
  • Our opening and closing times will be adjusted to allow staff adequate time to sanitise the entire office space.
  • Our staff will continue to sanitise the office space after each guest presentation and increased sanitising will occur in high traffic areas on top of the extensive cleaning we undertake presently
  • We are moving towards an express check in service. All guest information will be obtained prior to arrival to limit the contact and meet social distancing recommendations
  • Payment by card or over the phone is our preferred method of payment during this time
  • Please adhere to all recommendations in regards to recent travel – self isolation for 14 days

Lastly, I would like to thank all our guests who have reached out to us in concern and offered comfort in these times. Now, more than ever your love and continued support is appreciated. The beginning of 2020 has been a difficult time for many small businesses in Australia. I urge you all, whenever possible support small business so we can continue to provide the personal experience you all love and enjoy.

Remember we are all in this together, let’s look out for each other.

 

Warmest regards

 

The Funnell Family

Mittagong Caravan Park