At the time of reservation, each guest ensures compliance with the current NSW public health order in regards to travel restrictions.
All guests agree to abide by the current COVID 19 rules and regulations whilst on our park grounds. Failure to abide by these orders may result in guests being asked to depart early
The first nights accommodation (deposit) is required at the time of creating your reservation
Seven (7) days prior to the arrival date – full payment is taken from the valid credit card details held on file for this reservation.
If you have booked through a third party, please check the terms and conditions for your reservation via their website as they may differ.
For cancellation and modifications made outside of 7 days prior to arrival – free cancellation and modification
For cancellations and modifications within 7 days prior to arrival date – no refund or deposits and prepayments.
To provide guests some confidence and certainty to book ahead, we have allowed for some flexibility in our cancellation policy. Management can waive the 7 day period and provide refunds, credits and transfers for any of the following reasons:
- The guest or immediate family member test positive to COVID-19
- The guest is forced to self isolate
- The guest is awaiting a COVID-19 test result
- A State or Government directive is issued affecting the guest’s ability to travel to or from their destination.
Management reserves the right to request proof the guest or guests are genuinely affected by COVID when the cancellation occurs. Such proof may include Doctors certificate, confirmation of a COVID test or instructions from a health authority to self isolate.
"The Tourism Industry is such a developing and positive Industry to be involved in. It allows you to interact with guests coming to stay on their travels. We thrive on meeting new people, getting to know their stories and hosting them whilst staying on our park. There is nothing we love more, than to hear the feedback from our guests about the pleasant and enjoyable stay they have had with us. All our team work extremely hard in trying to ensure all our guests expectations are met and their overall experiences are positive. It’s great to see our guests returning to us each time they are in the Southern Highlands....it’s our acknowledgement that we must be doing something right!"
In February 1999 the current owners, Brett and Sue Funnell purchased the business and since this time have managed to grow the business by implementing modern style cabin accommodation and easy access powered sites with all the modern facilities the caravanning industry now require.
Brett and Sue have been within the tourism industry for over 31 years and have seen some major changes. Brett and Sue have always managed to keep up to date with industry changes, meet the demands of their guests by implementing fresh ideas and developments to their park.